M.Sc. in IT: Game Design

The IT University of Copenhagen

- Prototyping, User testing
- Project management
- Development & Innovation

PBA: Digital Concept Development

KEA-Copenhagen School of Design and Technology

- Strategic Concept Development
- Project Management
- Communication
- Designing concepts for digital solutions

Multimedia Design & Communication

KEA-Copenhagen School of Design and Technology

Webdeveloper

GripGrab

- Producing of flash banners
- Designing size guide
- Webshop optimization and localization

Bliv professionel formidler (Become a professional mediator)

Promentum A/S

Promentums åbne Projektlederuddannelse (Project Management)

Promentum A/S

Customer Success Manager/Contract Manager | Conversational & Integrated Solutions

Telia Company

- Expertise in project management
- Managed Change Requests
- Conducted product training sessions
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Project Manager, Solution Architect

Puzzel | Solving Customer Interactions

- Spearheaded planning and execution of Omni-channel contact center solution
- Delivered product training and facilitated customer onboarding
- Conducted product demos and webinars
- Created technical solution designs

Project Manager | Cloud Solutions

TDC Group

- Planning and execution of Skype for Business telephony implementation projects

Project Coordinator, Cloud Solutions

Cirque/TDC Group

- Provided invaluable support to project managers with administrative tasks
- Produced detailed statistics reports

Customer Consultant

Cirque

- Specialized in Number Porting, Order Management, and Supplier Communication
- Responsible for implementation of new clients to platform

Customer Service Team Leader

Surftown

- Demonstrated excellent project management skills
- Skillfully managed a team of 20 staff members
- Provided effective training and mentorship

Customer Service Coordinator

Surftown

- Served as a domains specialist
- Offered top-notch 2nd level support
- Skillfully managed social media interactions

Sales Assistant

Post Danmark

Teleconsultant

Codan